Advancing Asia as a New Generation Digital Champion

Process Excellence
& Governance

We conduct our business with integrity and ethical practices while upholding sustainability standards.

ENHANCING GOVERNANCE AND SUSTAINABILITY THROUGH PROCESS EXCELLENCE

We aspire to the highest standards of corporate governance as it supports long-term value creation. We have established a set of well-defined policies and processes to enhance corporate performance and accountability, as well as to protect the interest of stakeholders.

Key to our functional and operational excellence, as well as our competitive advantage, is our digitisation and analytics efforts in line with our Triple Core Strategy accelerating our digital transformation, as well as the strengthening of our supply chain, reducing sustainability risks and impacts with the suppliers that we choose to collaborate with.

OUR EFFORTS AND THE OUTCOMES

LEAP Programme Outcomes

185

projects delivering better customer experience

132

projects delivering reduced costs

145

projects delivering stronger competitive advantage

123

projects delivering improved workplace productivity

Spend On Local Suppliers

57%

for Digital Telco

83%

for Telco Infrastructure

Vendor Development Programmes by Celcom and edotco